FAQs

A LITTLE BIT ABOUT US….

I am a very small business based in Vista (North County San Diego) I (Jenn) started this business with my husband in 2019 as something for us to enjoy doing together on the weekends and I loved it so much that I went full time in 2020. I am the one whom creates all orders, answers all inquiries, and delivers (with delivery help from my husband on the weekends). I hope I’ve had the pleasure to meet you along this journey and thank you all kindly for supporting me and my small business :)

HOW DO I PLACE AN ORDER?

Go to ‘Book an Order’ and send us an order request. Once received we will email back if we are available or not to complete your request and give next steps for payment. if you do not see a reply email within 24 hours please check your junk mail box before sending us a follow up email :)

WHAT PAYMENT OPTIONS DO YOU ACCEPT?

We accept payment via venmo, Zelle and credit card (plus tax). once an order is confirmed we will ask your venmo handle to send a request for payment, our zelle info to send to us direct or a secured payable credit card invoice via square.

DO YOU OFFER DELIVERY?

We do offer delivery for orders over $50 - a delivery fee is based on mileage (as we all know gas prices are very high)

are you a licensed business?

Yes, I am licensed to run a home based catering business. We are also insured and have our food handlers card.

How long have you been in business?

I have been in Business since August 2019! started with my husband as a part time company and started full time in June 2020!

Do you offer catering for weddings or large events?

Absolutely! We are so excited that things are opening back up after COVID-19 closures and are ready to create a tablescape for any of your events!

how long of a notice do you need to complete an order?

Please give us as much notice as possible for your event. As we are in our busy season we ask for at least a 3day notice for any order.

iF i SEND AN ORDER FORM DOES THAT AUTOMATICALLY MEAN MY ORDER IS CONFIRMED?

No. We look over the request and if we are already not booked that day we will send an email to you confirming we can take your request, or letting you know that we sadly won’t be able to take your order.

CANCELLATION POLICY - Board orders

If you cancel your order 5 days prior to your delivery date, a full refund will be provided. If you cancel your order 2-4 days prior, 50% of your total amount will be refunded. 0-1 day cancellations are ineligible for a refund.

CANCELLATION POLICY - grazing tables

Deposit for grazing tables is non-refundable. This holds your order and date/time slot on our calendar so no one else can be booked.

If full payment is made before hand and you need to cancel a full refund will be provided if cancelled 2 weeks in advance. If cancelled 1 week before the event date 50% will be refunded. If cancelled less than 1 week before event date no refund will be offered.